Hugh Baird College

Retention & Progression

The Retention and Progression Coordinators are here to support you if you are experiencing problems that may affect your education. The team will work to ensure you get the help and support you need while you are at College. The Team are available to talk to you about any problems or worries and can provide 1-to-1 advice and guidance on any issues you may experience, such as:

What does Retention & Progression mean?

Retention is about helping you to stay in College and complete your course. To do this, the Team can work with you to help overcome any barrier that could stop you from completing your course and gaining an education. This can include personal problems, housing issues, attendance problems and behavioural issues. If you are experiencing any issues that are affecting you, the team will be there to help when possible or will be able put you in touch with someone else who can.

Progression involves providing advice and guidance about the options available when you complete your current course. This includes giving course advice, careers guidance, help with CVs and advice about interviews. As qualified Careers Advisers, the Team can give guidance about career options and employment opportunities, apprenticeships and university; the Team will also provide support with completing UCAS applications.

The Retention and Progression Co-ordinators are also here to provide support to 16-18 year olds who are either:

  • Parents
  • Providing care support
  • Claiming Income Support in their own name
  • In receipt of ESA and DLA
  • Supported by a Leaving Care Team (Social Services)
  • In Foster Care

Along with being on hand for 1-to-1 support, the Retention and Progression Coordinators also offer a range of ‘drop in’ sessions throughout the year to give you extra support and guidance on a wide range of activities, such as completing a CV, applying to university and looking for voluntary work.

Young Carer Support

Hugh Baird College and Sefton Young Carers have partnered to identify and support young people in College, aged 14 to 24, who care for a family member with an illness, disability or mental health problem. Our aim is to help you with the resources you need to complete your course and improve your career opportunities.

Book or Drop-in

Although the Retention and Progression Coordinators work with students across the whole college, they are based in The POD, which is situated in the ground floor reception area of the Balliol building. The Team work Monday to Friday 9am – 5pm; even over the holidays!

The team offer a drop-in service every day in The POD and are also available for pre-booked 1-to-1 appointments. There are a number of ways to book an appointment with a Retention & Progression Coordinator:

  • Visit the The POD in the Balliol building reception area
  • Ask your Tutor or Study Programme Coordinator
  • Email them directly at
  • Speak with Reception

Complaints, Compliments or Suggestions

    Pro Monitor

    Please select an option to access:

    I am outside of the College network

    I am inside the College network