| Service | Area | Age | About | When | Access |
|---|---|---|---|---|---|
| Kooth | Sefton, Liverpool | 11-25 | Free, safe and anonymous online support for young people | 24 hours a day, 365 days a year, although counsellors are only online between 12pm-10pm during the week and 6pm-10pm weekends | Download the app or visit www.kooth.com |
| Hub of Hope | National | All ages | 24-hour crisis support access. A Mental Health database that identifies services local to your area – free, downloadable app on iOS and Android devices | 24-hour access to services offering crisis support | Download the app or visit www.hubofhope.co.uk |
| The Life Rooms Bootle | St Winefride’s Campus | 18+ | Life Rooms Bootle offer physical and mental wellbeing support to the local community and work closely with Hugh Baird College in supporting students | 9:30am-4:30pm, Monday to Friday. Closed 20th Dec to 6th Jan | 68 Merton Rd, Bootle L20 7AT. Call 0151 330 6461 or drop in |
| Young Minds | National | Up to 25 | The Young Minds Crisis Messenger supports those across the UK experiencing a mental health crisis. | Free 24/7 support across the UK | Text YM to 85258. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. Parents Helpline – call 0808 802 5544. www.youngminds.org.uk |
| Samaritans | National | All ages | Samaritans works to make sure there’s always someone there for anyone who needs someone | 365 days, 24/7 | Freephone 116 123 or visit www.samaritans.org |
| Access Sefton | Sefton | 16+ | A free, confidential service, available to anyone aged 16+ and registered with a Sefton GP | Monday – Tuesday: 8am-8pm, Wednesday – Friday: 8am-5pm | Fill out their online form, call 0300 303 2708 or email CWP.AdminAccessSefton@nhs.net |
| SWAN Woman’s Centre | Sefton | 14-18 | SWAN provides support and 1:1 Counselling for young women | Monday: 9am–8pm, Tuesday: 9am–7pm, Wednesday: 9am–8pm, Thursday: 9am–4pm, Friday: 9am–3pm | 6 Linacre Rd, Litherland, Bootle, L21 6NH |
| Venus | Sefton | 18+ | Support, advice and information. Drop-in services including; counselling service for women 16+, debt, benefit and housing advice | Monday to Friday: 9am–5pm | 215 Linacre Ln, Bootle, L20 6AD |
| The Star Centre | Sefton | Up to 18 | Counselling, CBT (cognitive behavioural therapy), psychoeducation, peer support and family therapy | General drop-in: Mondays and Wednesdays: 3pm-7pm | 98b Linacre Lane, Bootle, L20 6ES |
| MIND | National | All ages | MIND provide advice and support to empower anyone experiencing a mental health problem | Visit www.mind.org.uk, call 0300 123 3393 or text 86463 | |
| The Reach Mens Centre | Sefton | 18+ | Reach provide a range of services aimed at reducing social isolation and improving the mental health of men in the area | Tuesdays: 1:30pm-3:30pm, Fridays: 11am–1pm | Visit www.reachmenscentre.com. Linacre Neighbourhood Centre, Linacre Road, Litherland, L21 8NS |
| Time To Change | National | All ages | A national campaign to change the way people think and act about mental health problems | 365 days, 24/7 | www.time-to-change.org.uk |
| Mental Health Believe UK | National | All ages | Supports anyone affected by mental health | 365 days, 24/7 | Call 116 123. Text ‘SHOUT’ to 85258. Visit www.mentalhealth-uk.org |
| Liverpool Light | Liverpool | All ages | A safe space people can go to if they feel they are in a mental health crisis but do not feel ready or able to present at hospital. | 7 days a week: 6pm–12am | Visit www.liverpool-light.org.uk. 185 London Rd, Liverpool L3 8JG |
If you feel like you need someone to talk to or you need a little extra support remember your ‘Helping Hand’. This works by identifying 4 key people/things in your life such as a parent / carer, friend, colleague, family or pet. Anyone you can talk to or spend time with who can offer a listening ear or some support.
Your last finger (your thumb) on your helping hand is the NHS non-emergency services line: call 111. If you have tried talking to the four people you have identified as your support network and that hasn’t helped, you can always call the NHS non-emergency line to access over the phone support, if the operator feels you need an emergency doctor’s appointment they will support you to access this over the phone.
During term time you can drop into The POD in the Balliol building, or ask your tutor to refer you.
Confidentially request Counselling and Wellbeing support:
Mental Health Support