Hugh Baird College

Supporting You

Coming to college or university is a big change in your life, whether you’re joining us straight from school or returning to education after a break — we’re here to help and support you through every part of your journey.

The POD Student Services

Your ‘one-stop-shop’ for outstanding support. The POD is the central place to get information on just about everything. If you want to find out about courses or careers, get financial information, or chat about an issue outside of College/Uni, our team of experts are here to help.

Drop by whenever you want, or if you prefer, you can always make an appointment. The POD is located in the Balliol building reception on Balliol Road Campus and on the first floor of South Sefton Campus.

Find out more

My Healthy Advantage App

As a student with us, you can access a free app to assist with your wellbeing. The ‘My Healthy Advantage’ app allows you to;

  • Request a counselling video call or live chat
  • Watch wellbeing videos and webinars
  • Receive a mini health check
  • Track your mood

To download the app, tap the following link and use code MHA211630 when registering.

Download the app

Counselling Helpline

You can access a free counselling telephone line 24/7, 365 days a year:

Call 0800 028 3766

Personal Development Coaches

If you are a Hugh Baird University Centre student, you can access varying levels of help and support during your time at the University Centre.

Personal Development Coaches, Kelly and Louise, are on hand to support 5 days a week and offer a range of services, including:

  • 1-1 sessions
  • Wellbeing support
  • Personal Development Sessions
  • Academic Study Support
  • UCAS Application Support
  • Graduate Skills Development

You can find Kelly and Louise on the Mezzanine in the University Centre or contact them by email on kelly.parry@hughbaird.ac.uk or louise.heritage@hughbaird.ac.uk

Support with your studies

If you have special educational needs and/or disabilities (SEND), we offer tailored support to meet your individual needs. Support is agreed between you, our support staff and tutors, and remains flexible during your studies. The types of support available include;

  • Additional study skills tuition
  • Assistive technology and assistive training
  • Care support
  • Exam access arrangements
  • In-class support with an Academic Support Worker
  • Specialist dyslexia tuition

Contact the Learner Support Team

The Learner Support Hub is a dedicated space on the 4th floor of the Balliol building for students who access support with their studies. It is a quiet space for you to work independently or relax during lunch and breaks.